Privacy Policy

Last Updated: August 3, 2026

At LifeOne Financial Services (“we,” “us,” or “our”), an independent sub-brand operating under Experior Financial Group, we respect your privacy and are committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, submit information via our advertising campaigns across social and digital platforms (including Meta, TikTok, LinkedIn, and YouTube/Google), or utilize our financial services.

1. Information We Collect

We collect personal information that you voluntarily provide to us, as well as information collected automatically through our website, landing pages, and digital ad campaigns.

  • Personal Identifiable Information (PII): Name, email address, phone number, mailing address, date of birth, company/job title (e.g., via LinkedIn Lead Forms), and specific financial inquiries provided when filling out contact forms.

  • Lead Generation & Social Media Forms: When you interact with our advertising on third-party platforms (including Meta Instant Forms, TikTok Lead Generation Ads, LinkedIn Lead Gen Forms, or YouTube Lead Extension Forms), we collect the contact and financial inquiry details you voluntarily submit.

  • Financial & Demographic Information: Information relevant to assessing your insurance, investment, or financial planning needs (collected during direct consultation).

  • Technical & Usage Data: IP address, browser type, operating system, referring URLs, pages viewed, access times, device IDs, and online behavior collected via cookies, pixels, tags, and web analytics tools.

2. How We Use Your Information

We use the information we collect for legitimate business and marketing purposes, including to:

  • Provide, operate, and maintain our website, landing pages, and financial consulting services.

  • Process inquiries, connect you with licensed advisors, and fulfill financial service requests.

  • Deliver targeted advertisements, personalized content, and remarketing campaigns across ad networks (Meta, TikTok, LinkedIn, YouTube/Google).

  • Share relevant financial product options and quotes through collaboration with Experior Financial Group and affiliated insurance/investment providers.

  • Comply with legal, regulatory, and licensing obligations applicable to financial services.

3. Direct Contact & Communication Consent

By submitting your contact information through an ad form on Meta, TikTok, LinkedIn, YouTube, or our website, you grant express consent to be contacted by a licensed representative of LifeOne Financial Services or Experior Financial Group.

  • Channels: Communications may occur via telephone, email, or text message (SMS/MMS) regarding financial products, quotes, or consultation appointments.

  • Opt-Out: You may withdraw your consent at any time. To stop receiving text messages, reply STOP to any message. To opt out of email communications, click the Unsubscribe link in our emails.

4. Cookies, Tracking Pixels & Interest-Based Advertising

Our website and marketing campaigns utilize tracking technologies provided by third-party advertising partners to measure campaign effectiveness, track conversions, build custom audiences, and serve interest-based advertisements:

  • Meta Pixel & Conversions API: Measures conversion actions and serves targeted ads across Facebook and Instagram.

  • TikTok Pixel & Web Events API: Measures actions on our site and optimizes advertising delivered on TikTok.

  • LinkedIn Insight Tag: Collects data regarding professional demographics, website conversions, and enables retargeting on LinkedIn.

  • Google / YouTube Tag & Google Analytics: Measures website interaction, tracks ad conversions, and serves personalized ads across YouTube and the Google Display Network.

  • Managing Preferences: You can manage or opt out of personalized tracking via your account settings on Facebook, TikTok, LinkedIn, and Google/YouTube, or through digital advertising opt-out portals like the Digital Advertising Alliance.

5. Sharing & Disclosure of Information

We do not sell, rent, or trade your personal information. We share data only under the following conditions:

  • Parent Organization & Licensed Advisors: As a sub-brand of Experior Financial Group, we share lead data with Experior and its licensed independent financial representatives to fulfill service requests.

  • Third-Party Advertising Platforms: Data collected via embedded tracking pixels/tags is shared with platform providers (Meta, TikTok, LinkedIn, Google/YouTube) strictly for advertising attribution and targeting, in accordance with their respective terms.

  • Third-Party Service Providers: Trusted vendors providing CRM, website hosting, email marketing, or telecommunication services to execute our operations.

  • Financial Product Underwriters: When applying for insurance or financial products, necessary details are shared with underwriting institutions and partner carriers to process applications.

  • Legal Compliance: Disclosures required by court orders, laws, or governing financial regulatory bodies.

6. Data Security & Retention

  • Security: We employ administrative, physical, and technical safeguards to protect your personal data against unauthorized access, loss, or alteration.

  • Retention: Personal data is retained only for as long as necessary to fulfill operational, legal, and financial regulatory retention requirements.

7. Your Privacy Rights

Depending on your jurisdiction, you may hold rights regarding your personal data, including:

  • Accessing and receiving a copy of your personal data.

  • Correcting inaccurate or incomplete records.

  • Requesting the deletion of your personal data (subject to legal and financial regulatory retention requirements).

8. External Links

Our website or ad campaigns may contain links to third-party platforms. We are not responsible for the privacy practices or content of third-party sites.

9. Contact Us

For questions regarding this Privacy Policy or your personal data, please contact:

  • Brand Name: LifeOne Financial Services

  • Parent Organization: Experior Financial Group

  • Privacy Contact:

Bikramjit Singh

 

p. 1-604-721-0065

e. [email protected]

a. 219-7928 128 St, Surrey, BC V3W 4E8